Prestashop Product Contact & Enquiry Form

Prestashop Product Contact & Enquiry Form

Prestashop Product Contact & Enquiry Form

  • best module Solve customers disputes
  • downloads +55
    downloads!
  • version PrestaShop
    v1.6 - v1.7 - v8.x

With Prestashop Product Inquiry ​- Contact Form module, you can allow the users to ask questions and get answered right there on the product page, which remove their ambiguities on a fast pace communication medium. It enhances users experience and avoids cart abandonment.

No subscription fee. Free lifetime support and upgrades.

Click to visit our Prestashop Product Contact Module on PrestaShop Official Marketplace.

Overview of Prestashop Product Inquiry Module

Contact form PrestaShop module proves a helpful tool in keeping your customers engaged and allow making on-the-spot inquiries about products. They can ask a question directly from product page. The merchant can reply those questions and also they can post them as FAQs on product page.

Key Features of  Prestashop Product Enquiry Form

  • Customer will be able to generate a request on one click from the product page.
  • A fancy box will appear after a click and client will enter information with his comment or question and then send.
  • In the configuration, you will be able to select products by search or select categories where you want to add an option for request generation.
  • List of all requests will be managed from BO and you will be able to reply a request.
  • Send an email automatically to clients containing your answer to their request.
  • When a client generates a request, an email will be sent to the moderator on given email address in configuration.
  • Google ReCaptcha
  • Validation on Fields
  • Ajax base form submission
  • Improved Email templates
  • The dynamic form and static form are merged into one
  • Option added to allow attachment field
  • Four new hooks added: displayProductFooter, displayLeftColumnProduct, displayRightColumnProduct, displayCustomProductContact
  • Option added to only allow registered customers to contact
  • BO has now one interface for both static and dynamic form
  • Option for BO to download attachment
  • Option added for users to select Quick Request

Key Benefits of Contact Form PrestaShop Module

To run a successful business, listening to your customers' need is among the top priorities. This module empowers you to hear what the users are searching for and how they perceive the products or services you offer. You get the following benefits after a quick installation of PrestaShop Contact form module.

  • Product-Relevant Queries

You get queries related to products, which assist you to serve customers with a detailed answer to guide them and proceed with the purchases.

  • Get Feedback

With questions related to products or services, you get to know which item is performing better or need improvement. You can consider revising descriptions and essential features of the offerings.

  • Engage Customers

With custom contact form PrestaShop module, you can engage visitors in a healthy and informative conversation, by answering their questions carefully.

What your Customers will like:

  • Ask Questions

Your customers enjoy a facility to interact easily with you about specific products or service. They do not have to log on to their email and compose a detailed email.

  • Get Instant Reply

They can get answered against each query right in their user account, which creates a hassle free communication on product pages.

  • Contact Any Time

With PrestaShop product enquiry module, your customers can ask anything any time regardless of your business hours. It is more efficient than receiving telephone calls or answering emails.

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Frequently Asked Questions (5)

  • What is the Prestashop Product Contact & Enquiry Form?

    The Prestashop Product Contact & Enquiry Form is a module that allows customers to ask questions or make inquiries directly from the product page. This helps facilitate communication and can improve customer satisfaction and sales.
  • Can I customize the fields in the enquiry form?

    Yes, most Product Contact & Enquiry Form modules for PrestaShop allow customization of form fields. You can add, remove, or modify fields to collect the information you need.
  • How do I install the Prestashop Product Contact & Enquiry Form module?

    To install the module, log into your Prestashop admin panel, navigate to the Modules section, and upload the module file.
  • How do I manage customer inquiries?

    You can manage customer inquiries by logging into your admin panel, navigating to the Product Contact tab, and clicking on 'Manage Requests'. Here, you can view, reply to, edit, or delete customer inquiries.
  • Can I add a captcha to the contact form to prevent spam?

    Yes, you can add a Google captcha to the contact form to verify that the user is a human and prevent spam. This can be done through the module's configuration settings.

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