Overview of Prestashop Call Back Request Module

With Call back request PrestaShop module, you can either place a short call back request form on the left or right column, or let it float at the bottom of each web page. This form displays three different fields: name, number and hours. You can put custom text on this form if required and upload the custom image.

The back office has two options which are:

Request List(s)

This section displays all the callback requests from different users in a grid with the following information:

• Customer ID and name
• Phone number
• Call requested date
• Delay in hours
• A state such as waiting, recall, canceled, processed etc.
• Custom note: This can be a note from an agent who made the call

Configurations

• Enter the email ID where notifications will be sent
• Enable/disable the module
• Enable/disable email notifications
• Set the position such as float bottom, left or right
• Upload an image to be displayed
• Enable/disable image
• Add Text to display on the call back request form
• New Stylish and Responsive design
• Popup form added for callback inquiry
• Option added to add background color for a badge
• Rule added to show when price is zero
• Rule added to show when product selected
• Rule added to show when category selected
• Rule added to show when customer group selected
• Option to show for registered users only
• Option to show on all pages, CMS Pages, Category or Product pages
• Option to show on products with criteria i.e price, quantity
• Customizable Call back button
• Option to edit form with custom fields inclusion
• Option to edit a message after the request is sent
• At the status panel BO, Option to include remarks
• Option for the user to select how to contact them i.e call, Whats app, email
• Option for users to select the time frame and date to schedule the call with a time delay or GMT selection
• Multi-store
• Multi-Language

This module serves as a great tool to capture leads and sale your products live. You can then follow-up with these customers regularly to bring them back to your store and shop at your site.