Overview of Prestashop FAQs Module

Our Advance PrestaShop FAQ Module is another smart solution to help your customers resolve their queries. This FAQ Module for PrestaShop creates a separate FAQ page on your website that serves to resolve most common questions your customers will have. FAQs on this page are categorized into topics set by the admin; you have the control to define the appearance and how many questions to show within any topic.

Each question can be rated by customers; they can like/unlike and comment on it as well. This helps them ask what they want immediately without having to contact you separately. In case they need to ask any question, this PrestaShop FAQ extension includes an Ask a Question form which can be set to open up in a popup or in a sliding manner. This addon comes with FAQ block and FAQ search options.

Features:

• New Theme added
• Featured faqs option added
• Featured Faqs block added on Home page
• Every Faq has own page
• New Stylish pop-up added for asking Question
• Left block added for Asking FAQ
• Left block has count of child Faqs
• Position-able system added for Faqs topics
• Left block added for showing FAQs
• Advance FAQ manager included by which you can easily add, edit and manage FAQs and the topics
• Accordion style navigation included
• Comments on FAQs included
• FAQs can be rated and customers can Like/Unlike them as well
• You can limit number of questions and topics that appear on FAQ page
• Manage Admin approvals if required or not
• FAQ block also provided which can be placed on any position at your website. It includes FAQ search as well. You can fully manage this block’s setting such as number of topics in it.
• Ask a Question form integrated. You can enable it to show up in a sliding manner or in a popup.
• Customer groups supported, you can specify which type of customers are allowed to ask question
• Configure email settings for new questions
• Custom hook option added for Faqs to show
• Search system added for front end to find faqs
• Option to open the topic or faq in a single page
• Anonymize the customer's queries by email
• Multi-store

Checkout the demo of this PrestaShop Advance FAQ Plugin to view all these features live. If you have any question or require custom work please feel free to contact us.