Telegram is one of the most widely used messaging apps with an exponentially increasing number of users on daily basis. Prestashop Telegram Order and Telegram Chat module enables admin to do exactly what the name suggests i.e; Customers can order products through Telegram while they can also live chat with the shop owner.

The option to directly interact with someone from the shop not only enhances the user experience it also builds customer trust which increases the likelihood of a sale. As customers know they are dealing with a real person who is answering them in real-time and if some problem arises he / she will take care of it.

Admin can show Order on Telegram button on the listing page, product page, or cart page. Clicking on the button will open a popup asking customers to add their information such as address, contact info, etc. After that, it will automatically open Telegram web or app in case of smartphone from there user will be able to paste the copied order message containing all information including ordered products with links, address, and order ID number. Admin will need to confirm the order after receiving the message.

Features offered by Prestashop Telegram Order and Chat Module

• Option to have live chat on the front end
• Show "Order on Telegram" button on listing page, product page or cart page
• Option to customize user message using variables
• Option to fully customization for chat icon and display message
• Option to show chat icon on left or right side
• Single-step and multi-step checkout options
• Order details page on backend shows all the products ordered through Telegram